goods through the M-PESA service


In a milestone that is set to re-define the shopping experience, Kenyans can now pay for their goods at supermarkets using the M-PESA service.

Dubbed Nunua na M-PESA, the new service can be enjoyed by over 12 million M-PESA customers and is initially available at all Uchumi and Naivas Supermarket outlets across the country. This follows the signing of partnership agreements between leading telecommunications firm Safaricom and the Uchumi and Naivas Supermarkets.
While speaking at the launch ceremony held at an Uchumi outlet, Safaricom CEO Michael Joseph said the company was leading the way towards a cash-less society where most payments will be made via the telephone or online, hence reducing the risks involved in carrying cash.

“I am extremely excited to be launching Nunua na M-PESA service allowing cashless payments at-the-till for people without a bank account. It resonates with our company‟s commitment to lead the way in innovations that provide convenience and security to our subscribers,” said Joseph. “Following positive feedback from customers who participated in a pilot, as well as the Central Banks go-ahead to roll-out, we shall now proceed with expanding the merchants that will accept Nanua na M-PESA”.

Joseph said Safaricom will continue partnering with organizations to expand the variety of payments that can be made using M-PESA with the aim of providing increased convenience to Kenyans while at the same time maximizing their mobile phone usage.
“This is yet another effort by Safaricom and partners to deepen online and cash-less payment solution in Kenya. It resonates with our company‟s commitment to lead the way in innovations that improve the living standards of our subscribers, in line with M-PESA‟s „Bigger Than Cash‟ aspirations,” said Mr Joseph.

M-TICKETING


M-ticketing is a process where  customers can order, pay for, obtain and validate tickets from any location and at any time using mobile phones or other mobile handsets.

How it works-

  • A subscriber will visit a  MPESA Agent to purchase a Ticket, for example Hotel Stay.
  • MPESA Agent may book for the subscriber or subscriber may book on their own using mobile phone. At this point, the Agent ID is inserted into the booking process for commission identification purpose. If Agent makes booking, ID is automatically recorded.
  • A payment request SMS will be sent to the subscriber Mobile Phone with Booking ID and Paybill Number.
  • Subscriber will make Payment via MPESA Paybill and as per SMS notification. If subscriber is not MPESA registered, agent will register subscriber promptly via normal MPESA process.
  • Subscriber will receive the regular MPESA TX Receipt and provide the same to the Agent for ticketing.
  • Agent will enter the MPESA TX Receipt into the Booking System against the Booking ID. System will verify and issue the ticket.
  • Subscriber will receive an SMS with ticket details.
  • Agent CAN print the Ticket and provide the same to the subscriber as hardcopy if the subscriber so wishes.
  • At the point of ticket utilization, service providers will require a computer to check ticket validity. A USSD/SMS/WAP service will also be provided to check ticket validity from a mobile phone.
  • On Ticket verification, subscriber is allowed to utilize ticket for the respective service purchased.

M-KESHO Safaricom


M-KESHO is a bank account introduced by both Equity and Safaricom .where customers can earn interest from as little as Ksh1.  Customers can withdraw cash from their Equity Bank Account to their M-PESA accounts and customers can also deposit through their M-PESA accounts to their M-KESHO Bank account

Other features of the account include Micro credit facilities (emergency credit availed through M-PESA), Micro insurance facilities as well as a personal accident cover that translates into a full cover after 1 year.  For one to open this account, the person must be an M-PESA subscriber.